Welcome to our store.
We sell salmon and sturgeon caviar.
We charge a flat shipping fee for all orders under $200. Shipping is free on orders over $200. Our minimum order is $50. The cost of our delivery does not depend on the weight of the products you ordered, but depends on delivery options.
We use three delivery options:
- UPS Next-Day: this is the night delivery we require for premium sturgeon products (Sturgeon or Kaluga hybrid) because they do not contain preservatives. UPS Next-Day packages are shipped on Mondays, Tuesdays, and Wednesdays. We charge a flat $50 shipping fee per UPS next-day delivery option for all orders under $200 in the US, excluding Hawaii. We charge a flat $60 shipping fee for orders under $200 to Hawaii.
- UPS 2 days: Frozen caviar and frozen seafood should be delivered on day 2 or faster. UPS Day 2 packages are shipped on Mondays and Tuesdays. We charge a flat $40 shipping fee for the UPS second day shipping option for all orders under $200 in the US, excluding Hawaii. We charge a flat $50 shipping fee for orders under $200 to Hawaii.
- UPS 3 days: This is our standard delivery of chilled caviar in tin cans. 3-day UPS packages are shipped on Mondays and Tuesdays. We charge a flat $20 shipping fee for the UPS 3-day delivery option for all orders under $200 in the US, excluding Hawaii. We charge a $40 flat shipping fee for orders under $200 to
Our delivery days are Monday through Wednesday, so delivery days are Tuesday through Friday. Orders placed Wednesday through Friday after 1pm will be shipped on the next delivery day (Monday).
Please ship packages to a location where someone will be able to receive FedEx delivery on the scheduled delivery date. We are not responsible for damaged products if there is no one to receive them on the requested date.
We are unable to process orders sent to the mailbox. Please provide an accurate mailing address so that our carriers can deliver.
Where we ship.
We only ship within the US, including Hawaii and Alaska. We are unable to ship items outside the United States. This is not due to UPS restrictions, but to customs restrictions when shipping caviar fromthe United States.
Each product is carefully packed in an insulated polystyrene container with cushioning materials and bags of ice or dry ice, depending on your order. Then the foam box is sealed with tape and placedin a cardboard box.
All caviar products we ship are perishable, so it's critical that the recipient is at home (or at the delivery address) when a UPS driver delivers ordered items. It is your responsibility to provide the correct shipping address to which you must be present when delivering your order. You must also enter a valid and regularly updated email address to which we will send UPS tracking numbers. Because products are perishable, UPS cannot re-deliver them multiple times. Keep in mind that in most cases, UPS will leave your shipment at your door even if you're not present at the time of delivery. When delivering, we recommend placing the products in the refrigerator as soon as possible.