2 years, Alaya

Saadat

Des Plaines, IL

PROFESSIONAL SUMMARY

Energetic, friendly, and responsible professional with experience in customer service, hospitality, and working directly with people. Strong communication and problem-solving skills with the ability to learn quickly and adapt to new environments.

Experienced in fast-paced workplaces and comfortable handling multiple responsibilities at once. I am outgoing, positive, dependable, and confident communicating with customers and coworkers. I stay calm when problems arise and focus on finding quick and effective solutions.

WORK EXPERIENCE

Host | Jibek Jolu

• Welcomed and greeted guests in a friendly and professional manner.

• Assisted customers and helped create a positive dining experience.

• Communicated with guests and team members throughout shifts.

• Managed seating and helped maintain an organized front-of-house environment.

• Answered customer questions and assisted with requests or concerns.

• Handled busy periods while remaining friendly, calm, and professional.

• Developed strong communication, multitasking, and customer service skills.

Waitress | Barakat

6 months

• Provided friendly and attentive service to customers in a fast-paced restaurant environment.

• Took customer orders accurately and communicated them to the kitchen.

• Served food and beverages while ensuring customers had a positive experience.

• Answered questions and responded to customer requests.

• Handled multiple tables and responsibilities at the same time.

• Resolved customer concerns quickly and professionally.

• Worked closely with coworkers to provide efficient service.

• Developed strong communication, teamwork, time-management, and problem-solving skills.

Barista / Café Associate | California

• Worked at small coffee shops and café locations serving customers directly.

• Greeted customers and provided friendly, efficient service.

• Assisted with preparing and serving coffee, beverages, and other café items.

• Took customer orders and ensured accuracy.

• Maintained a clean and organized work area.

• Worked efficiently during busy periods.

• Communicated with customers and coworkers throughout shifts.

• Quickly learned new tasks, procedures, and responsibilities.

• Developed additional experience in customer service and hospitality.

UGC Content Creator

• Created short-form digital content for social media and product promotion.

• Planned and developed creative content ideas.

• Filmed and edited social media content independently.

• Communicated ideas clearly and adapted content for different audiences.

• Managed projects independently and learned new creative tools quickly.

SKILLS

• Customer Service

• Strong Communication Skills

• Problem Solving

• Fast Learner

• Friendly & Outgoing

• Energetic & Positive

• Hospitality

• Restaurant Experience

• Café Experience

• Teamwork

• Multitasking

• Adaptability

• Time Management

• Organization

• Working Under Pressure

• Conflict Resolution

• Responsibility

• Attention to Detail

• Social Media & Content Creation