Dispatcher, Zohrab, 37 years

Cargo Transport Alliance – Fort Lauderdale, FL
Truck Dispatcher | July 2019 – April 2021
• Coordinated daily dispatch operations for 6–10 trucks, assigning loads based on route optimization, equipment availability, and delivery timelines.
• Served as the primary point of contact for drivers and customers, managing inbound calls and accurately capturing load details and service requirements.
• Developed and maintained operational spreadsheets to track load flow, vehicle status, routes, and delivery schedules, ensuring efficient fleet utilization.
• Communicated dispatch instructions and real-time updates to drivers via phone and radio to support on-time pickups and deliveries.
• Coordinated vehicle maintenance and repair requests to minimize downtime and maintain service continuity.