Ramina Mutalipova

Professional Summary

Customer-focused and highly motivated professional with experience in business development, client communication, sales, and administrative support. Currently building a US-based cleaning service brand, managing customer inquiries, communicating with service providers, and developing business partnerships. Strong organizational skills, excellent attention to detail, and the ability to work independently in a remote environment. Seeking a Remote Customer Support, Administrative Assistant, Sales Representative, or Virtual Assistant position with a US company.

Professional Experience

Founder & Business Development Assistant

SparkLUSA Cleaning Services (Remote)

• Communicate with customers and answer inquiries via phone, email, and social media.

• Coordinate appointments and schedule cleaning services.

• Build relationships with cleaning professionals and business partners.

• Assist with lead generation and customer follow-up.

• Manage online business profiles and support marketing activities.

• Handle administrative tasks and maintain organized records.

• Support business growth through strong customer service and communication.

Core Skills

• Customer Service

• Sales Support

• Appointment Scheduling

• Administrative Assistance

• Client Relationship Management

• CRM Systems

• Email & Chat Support

• Google Workspace

• Microsoft Office

• Data Entry

• Time Management

• Problem Solving

• Communication

• Remote Collaboration

Languages

• Russian — Native

• English — Intermediate (improving daily)

Additional Information

• Available for full-time remote work.

• Comfortable working with US clients and remote teams.

• Fast learner with strong organizational skills.

• Reliable internet connection and personal computer.