Responsible and hardworking person with customer service experience. Fast learner, organized, adaptable, and comfortable working in busy environments and as part of a team.
WORK EXPERIENCE
Club Desk Attendant
— The Nantucket Hotel & Resort Gym — Nantucket, MA, USA
May 2025 – May 2, 2026
Assisted guests at the fitness club desk
Handled guest check-ins and answered questions
Maintained clean and organized work area
Front Office Agent
— Cosmonaut Hotel — Karaganda, Kazakhstan
November 2022 – April 2025
Managed reservations and front desk tasks
Assisted guests and resolved customer issues
Worked with hotel systems and daily operations
Ice Cream Server
— Kohr Bros — Virginia Beach, VA, USA
May 2022 – August 2022
Prepared and served ice cream products
Assisted customers during busy shifts
Cashier
— 9th Street Grill — Virginia Beach, VA, USA
May 2022 – August 2022
Processed customer orders and payments
Provided fast and friendly customer service
Waitress
— Zhuldyz Restaurant — Karaganda, Kazakhstan
October 2020 – March 2022
Served guests and maintained restaurant operations
Worked efficiently in fast-paced environment
Waitress
— Coffee-In Cafe — Karaganda, Kazakhstan
July 2019 – March 2020
Provided customer service and food support
Maintained clean and organized work area
EDUCATION
Bachelor Degree in Tourism
Karaganda University of Kazpotrebsoyuz — 2019 – 2023
SKILLS
Communication • Customer Service • Teamwork • Multitasking • Cash Handling