Обо мне
Date of birth, April, 19, 1985.
The goal is worthy of existing experience and professional knowledge, interesting work in a large company.
Education: Higher. (Master)
2002-2007 Kyiv National University of Trade and Economics. Specialty, "Management of the tourism industry and hotel and restaurant business”.
Experience:
2016-2022 Travel company «JourneyTime» owner of the company.
- Execution of permits and contracts with utility providers.
- Conclusion of contracts with tour operators.
- Sales of group charter flights to the main destinations (Turkey, Egypt, Tunisia, Cyprus, Greece, Montenegro, Israel, Spain, etc.).
- Sales of group bus tours to the main European destinations (Czech Republic, Bulgaria, Hungary, etc.).
- Miscalculation of individual (not charter) tours to popular destinations (Indonesia, Dominican Republic, etc.).
- Cooperation and business correspondence with tour operators.
- Selection, booking and sale of railway and air tickets.
- Work with tourists, the ability to find out the needs, offer the necessary tour.
- Monitoring of the tourism market in order to create the most competitive offers.
- Preparation of documentation, reporting.
- Selection, rotation and management of personnel.
- Resolution of difficult situations with tourists.
- Interaction with inspection and supervisory authorities.
2013-2016 Travel company «TimeToGo» owner of the company
- Organization and management of sales of a travel agency;
- search for new customers
- election and registration of employees and organization of their work
- planning of the company's activities
- work with VIP clients dissatisfied clients, work with complaints;
- negotiations and conclusion of contracts with all Tour Operators, medical centers, hotels, recreation centers
- calculation and implementation of an advertising campaign;
- filling the company's website with news and new offers
- work with social networks;
- control of mutual settlements;
- participation in exhibitions and presentations, promotional tours
- increase in the profitability of the company
- trainings and seminars for employees and managers of other agencies
2011-2013 Travel company "Anywhere", director of the company
- Organization and management of sales of a travel agency;
- promotion of its own tourist product in the tourism market;
- organization of participation in tourism exhibitions, organization of seminars for agents of own network and subagents;
- organization of advertising tours and support of groups;
- organization of an advertising campaign;
- support of the client base;
- maintenance of the site and its analytics
- training staff;
- negotiations with partners.
2009-2011 Travel company "Ukrevrotur", head of foreign tourism department deputy director
- Marketing strategy of the company
- Compilation and promotion of a tourist product, formation of its price
- Establishment of cooperation with foreign tourism enterprises
- Organization of the tour sales process
- Identification of promising areas of the company's development
- Maintenance of customer database, "Parus"
- Maintenance of sales reports and control of the department's work
- Work with corporate clients and individuals
2007-2009 Travel company "Welt-Reisen", director of the company.
- Organization of a travel agency from scratch: licensing, certification, selection of premises, personnel issues, office work, management of the company (5 people);
- Negotiations, conclusion of contracts, building profitable contractual relations with partners and tour operators;
- Creation and promotion of own tourism product, development of its pricing policy;
- Preparation of business plans and individual development programs and implementation of a tourist product, advertising strategy;
- Development of bonus programs for regular and clients;
- Accounting, financial, tax reporting;
- Maintenance of the client base - identification of needs, analysis of existing tourist offers;
- Ensuring the achievement of goals in terms of sales, profit and profitability of the business;
- Maintain a customer database and reporting.
2006-2007 Travel company "SPA Boutique", general manager of the sales department.
- Work in the following areas: Turkey, Egypt, Exotica (Maldives, Seychelles, Mauritius, Vietnam), Czech Republic, Hungary, UAE, Greece;
- Development of optimal schemes for the sale of tourist products;
- Advertising campaign of the proposed tourist offers in Internet forums, residents of nearby microdistricts and identification of their needs and preferences;
- Analysis of the competitiveness of the proposed tourist product and development of additional measures (special promotions, bonus programs) to increase sales;
- Work with agents and clients - proposals for existing tourist products;
- Work with corporate clients;
- Preparation and verification of documents in the consulate.
2003-2004 Travel company "Alf", sales manager Turkey, Egypt, Greece. Exotic.
- Booking and sale of tours;
- Work with partners abroad (Exotica);
- Hotel reservation;
- Selection of individual tours.
2002-2003 Travel company "Let's Rest", sales manager Turkey, Egypt, UAE, Hungary and Czech Republic.
- Hotel reservation;
- Database maintenance;
- Work with operators and in the on-line system;
- Work with the Tourist Magazine "LET'S REST", promoting it to the market.
Foreign languages: Ukrainian, Russian, English – spoken.
PC knowledge: At the level of system administrator, Windows and above, MS Office, pc assembly-configuration, excellent knowledge of components, networking, work on the Internet.
Personal qualities:
- I have organizational skills;
- Purposeful;
- Sociable;
- Energetic;
- Workable;
- Self-organized;
- Initiative.
For more information: Availability of a foreign passport, category "B" license.