SUMMARY
Hands-on IT Support / Hardware Technician with 6+ years of practical experience in computer servicing, OS installation Windows , hardware diagnostics, component replacement, and device preparation. Fast learner with strong attention to detail. Able to follow technical instructions in English; entry level spoken English and improving daily. Looking for on-site IT Support, Desktop Support, or Hardware Technician roles in Chicago,Elk Grove.
TECHNICAL SKILLS
Hardware & Devices: Laptop/desktop diagnostics, HDD/SSD replacement, RAM upgrade, power supply replacement, component testing, printer setup and troubleshooting.
Operating Systems: Windows installation/configuration, system reset, updates, driver installation.
Software & Tools: Imaging, system configuration, data wiping , firmware updates, troubleshooting utilities.
EXPERIENCE
Technical Specialist (SIPI Asset Recovery)
Elk Grove, IL · Aug 2018 – Mar 2025
* Installed and configured Windows on laptops and desktops.
* Performed hardware diagnostics and replaced components (HDD/SSD, RAM, fans, PSUs).
* Conducted data wiping and secure erasure procedures for 50+ devices monthly.
* Set up and troubleshot printers, drivers.
* Tested devices after repair or update to ensure full functionality.
* Followed technical instructions in English; worked with Russian-speaking.
EDUCATION & TRAINING
IT technician (2018–2025) focusing on:
* OS installation
* Hardware repair & diagnostics
* Technical troubleshooting
ADDITIONAL
* No driver’s license.
* Entry level spoken English. Committed to improvement.