End-to-End Logistics Management: Coordinate ocean freight with freight forwarders, NVOCCs, and carriers; manage bookings, documents (B/Ls, invoices, customs), and multimodal transfers of general and dangerous cargoes.
Global Multimodal & 3PL Solutions: Oversee LCL, FCL, rail, and 3PL shipments via co-loaders, forwarders, and agents; deliver fast, tailored logistics worldwide.
Inland Transportation Management: Dispatch and manage FTL/LTL using trusted trucking companies and local partners.
Regulatory Compliance & Customs: Ensure global compliance; work closely with customs brokers and hold IMDG Code 40-20 certification.
Carrier & Agent Collaboration: Build strong ties with forwarders, NVOCCs, co-loaders, brokers, trucking firms, and overseas agents to cut costs and secure VIP logistics projects.
Customer Relationship Management: Support clients with real-time tracking, updates, and fast resolutions, working alongside brokers and agents.
Operational & Cost Efficiency: Gather shipment info, check market rates, arrange pickups with carriers and co-loaders, and manage costing and reefer cargo billing.
Market & Strategic Insight: Analyze trends, carrier performance, and agent feedback to improve strategy and execution.
Problem Solving & Attention to Detail: Resolve shipping issues quickly through close coordination with brokers, agents, and logistics partners.