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SUMMARY
Highly motivated and experienced hospitality professional seeking a position as a Bartender or Host. Bring a strong background in restaurant management, guest relations, and front-of-house operations. Known for maintaining a positive attitude, solving problems quickly, and delivering exceptional customer service in fast-paced environments.
WORK HISTORY
Restaurant Manager | Japanese Restaurant
(2023-04 - 2023-09)
• Carefully managed inventory and ordered appropriate supplies.
• Selected, trained, and supervised floor staff to ensure high service standards.
• Skillfully resolved customer complaints and incidents to maintain complete guest satisfaction.
• Handled point-of-sale (POS) systems, reconciled cash, and processed credit card transactions accurately.
Hotel Administrator | Hotel Asia Fergana
(2021-02 - 2021-11)
• Screened and transferred incoming calls, took messages, and provided excellent phone hospitality.
• Maintained personnel records and managed internal databases.
• Welcomed guests warmly, managed check-ins, and provided a top-tier first impression.
English Tutor | Be First Academy
(2022-03 - 2023-01)
• Developed student confidence and advanced communication skills through positive reinforcement and personalized learning programs.
EDUCATION & SKILLS
• Global Business Administration Student (First Year)
• Skills: Excellent Communication, Problem-Solving, Customer Service, Cash Handling, Point of Sale (POS), Team Management, Strategic Planning.
• Fluent in English
• Fluent Korean