Hi, my name is Nadia. I have over 7 years of experience in sales, customer service, and client communication.
I have worked as a Sales Representative selling online education programs and professional training courses, where I handled phone, email, and CRM communication, consulted clients, followed up with leads, processed payments, and guided customers through the enrollment process.
I also have experience as a Receptionist and Sales Manager in the home services field. In this role, I worked with customer inquiries, scheduled appointments, explained service options and pricing, sent invoices, followed up with clients, and helped convert inquiries into booked services.
Опыт:
Sales representatives, receptionist
Навыки:
My main skills include sales, lead follow-up, customer service, appointment scheduling, CRM systems, phone and text communication, objection handling, problem-solving, and building trust with clients. I am fluent in English and Russian.
Пожелания:
I am interested in positions such as Sales Representative, Customer Service Representative, Receptionist, Office Administrator, Administrative Assistant, Sales Manager, or Client Coordinator. I am looking for a role where I can use my communication, sales, and administrative skills to help clients and support the company’s daily operations.