Location: Seattle, WA Area.
Schedule: Full-Time, In-Office (Hybrid option may be considered)
Compensation: $4,000 – $6,000/month (DOE)
About the Role
We are seeking a highly organized, customer-focused Account Manager to join our growing team. This role combines sales coordination, customer service, and scheduling logistics. The ideal candidate will be proactive, personable, and skilled at managing day-to-day operations while maintaining strong client relationships.
Key Responsibilities:
Build and maintain relationships with existing clients
Schedule and manage daily service routes for field staff
Consult with prospective clients and assist them through the onboarding process
Communicate with clients via email, phone, and messaging platforms
Handle client inquiries, follow-ups, and service adjustments
Monitor scheduling software and ensure timely service delivery
Manage high volumes of communication with professionalism and courtesy
Collaborate with operations to ensure service quality and consistency
Identify upsell opportunities and contribute to client retention
Make independent decisions and solve issues as they arise
Required Qualifications:
Proven experience in administrative, logistics, or customer service roles (e.g., Office Assistant, Logistics Coordinator, Scheduler)
Fluency in English and Ukrainian (written and verbal)
Strong organizational and time management skills
Excellent written and verbal communication abilities
Tech-savvy with experience using CRM, scheduling, or project management tools
Ability to prioritize tasks and handle multiple responsibilities under pressure
Professional, pleasant demeanor and a service-oriented mindset
Strong problem-solving and decision-making skills
Preferred Qualifications:
Familiarity with service-based industries (e.g., cleaning, maintenance, trucking, field operations)
Previous experience in high-volume customer service or dispatch environments
Knowledge of Zoho CRM or similar platforms is a plus
Multilingual ability is a strong advantage (Russian, Ukrainian, Spanish, Russian)
How to Apply!
Submit your resume and cover letter via the following link!
