A well-known Ukrainian handcrafted bridal brand is hiring a Bridal Boutique Director.
Responsibilities:
Build and launch the bridal boutique team (participation in hiring, onboarding, and team setup).
Train the team and implement service standards (SOP): customer journey, sales, service, KPIs.
Lead the full operational launch of the boutique in New York.
Implement CRM systems, staff schedules, appointment booking, and client management processes.
Build and manage the dress catalogue; control assortment and inventory processes.
Work with contractors and organize procurement of operational supplies.
Monitor sales performance, conversion rate, average ticket, and achievement of sales targets.
Optimize operational processes and ensure an exceptional customer experience.
Requirements:
Conversational English.
Experience in the fashion industry.
Proven experience in opening a fashion or bridal boutique.
What we offer:
Income of $2,000 per week.
Official contract.
Local transportation costs covered.
Performance-based bonus.