Detail-oriented professional with3+ years in customer service, data analysis, and cross-department coordination, transitioning into truck dispatching. Proven ability to negotiate solutions, manage complex documentation, and optimize processes. Completed freight brokerage/dispatcher training (Udemy, 2024). Key skills:

✔ Load Planning** (DAT/Truckstop)

✔ Carrier-Vendor Relations** (bilingual advantage)

✔ Logistics Documentation** (BOL, RC, POD)

✔ Problem Resolution** (98% customer satisfaction in past roles)