Диспетчери та Логістика в Ukraine

Popova Viktoria Motivated logistics professional with experience in logistics operations, HR, sales, and customer communication. My goal has always been to grow into a Dispatcher role and build a long-term career in the logistics industry. Strong communication skills, fast learner, stress-resistant, and confident working in an English-speaking environment. Ready to take responsibility, quickly adapt to new systems, and contribute to the company’s success.⸻ WORK EXPERIENCE Logistics & Customer Communication Specialist Ace Transportation company My responsibilities included: Communicating daily with US-based brokers, drivers, and customers.Coordinating communication between clients and internal teams.Monitoring transportation processes and assisting with operational tasks.Solving customer issues in a professional and timely manner.Maintaining long-term relationships with clients.Supporting HR and recruitment activities.Managing documentation and administrative processes.Working efficiently in a fast-paced environment while handling multiple priorities.Continuously learning dispatch operations with the goal of becoming a Dispatcher.⸻ Sales & Customer Communication Specialist My responsibilities included: Working with international English-speaking clients.Conducting negotiations and maintaining customer relationships.Managing follow-ups and customer communication.Identifying client needs and providing suitable solutions.Building long-term partnerships through excellent customer service.Developing strong negotiation, communication, and problem-solving skills.⸻ SKILLS Customer ServiceCommunication with US CustomersEnglish Business CommunicationProblem SolvingTime ManagementMultitaskingExcelTeam CollaborationFast LearningStress ResistanceAdaptability⸻ ACHIEVEMENTS Successfully communicated with English-speaking clients and business partners.Built strong customer relationships through professional communication.Gained practical experience in logistics operations and transportation processes.Quickly adapted to new responsibilities and learned internal workflows.Consistently worked toward becoming a Dispatcher by expanding logistics knowledge and operational skills.⸻ LANGUAGES English (Upper-Intermediate / B2+)Professional Working Proficiency Ukrainian Native⸻ INTERESTS PsychologyChessReadingPersonal Development